Order Process

Thank you for your interest in Peg and Awl!

Below is a brief run down of activities you may expect within our wholesale process. 

If you have not yet set up your wholesale account with us please fill out our vendor form by clicking here. 

If you have any trouble with the form feel free to email us at wholesale@pegandawlbuilt.com.

Once your vendor form is complete we will send you instructions to initiate your account. 

Placing Your Order:

Once you your account is in place, please use the wholesale website to shop and complete your order. Please make sure to take note of the policies, minimums, terms and conditions before placing your final order. 

If your order does not meet those requirements, your order will be delayed in processing. Someone from our wholesale team will reach out to you to revise your order accordingly. 

Please note at the time of checkout the payment will be set to “Due at time of Shipment” and will not include shipping costs. This will allow for our team to process your order, assign shipping costs and revise any order needs before sending out. Your payment will be required at time of shipping. See “Invoice” section below. 

Once your order is placed you will receive a confirmation that Peg and Awl has received your request and we will begin producing your order. 

A second confirmation will be sent with your tentative shipping date. The ship date noted on your order confirmation is tentative, unless the items you ordered are made / in stock, then we will ship your order out sooner! 

Please review the order confirmation in its entirety and notify us within 48 hours of any incorrect information. 

Payment/Shipping/Tracking:

Once your order is ready to ship out, our wholesale team will send you an invoice for the final total including shipping costs. A link will be included in that email for you to pay directly. Forms of payment that are accepted are most major credit cards, pay pal, and check (upon request). 

Upon receiving your payment, your order will ship out of our workshoppe. 

Please note any delay in receiving your payment may result in your order not being shipped out accordingly the previously scheduled ship date. 

You will receive a final email including your shipment confirmation as well a tracking for your order. Please note tracking information is provided directly by the mail carrier service. We attempt to assist each customer if they should have a shipping inquiry, however we encourage you to contact the assigned mail carrier directly. 

Re-Orders:

Please review our policies and minimums for revised re-order requirements. Minimums are decreased to $250.00.